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Cultural Competency Conversations

Learn why our course and trainers are receiving a 98.5% satisfaction rate!

Course Description

Embark on a journey of cultural curiosity and inclusion with our skill-based course, "Cultural Competency Conversations: Developing Dialogue for Cultural Curiosity, Listening, and Inclusion." You will hone your conversation skills through an equity lens, fostering deeper connections and understanding with clients. Through engaging activities and discussions, participants will take a deeper dive into cultural humility - promoting self-awareness, self-critique and recognition of privilege and power imbalances.

1. Cultural Humility

Training Sections

You will learn about the principles of Cultural Humility, emphasizing the importance of self-awareness and self-critique, recognizing power and privilege imbalances, and engaging in effective, respectful conversations. This section also includes an in-depth exploration of strategies to address and resolve potential conflicts or perceptions of disrespect, fostering deeper connections within the workplace.

2. Cultural Competency Conversations

Listening, Observing, Responding - In this interactive activity, you will practice your listening and responding skills in various workplace scenarios. You will learn how to identify key information and respond in a way that demonstrates understanding, respect, and cultural competence. You will practice cultural listening, paraphrasing for content and emotion using accessible language skills, asking respectful questions, suspending judgment to promote curiosity, and establishing conversation parameters that reflect multicultural competency.

3. Practicing Cultural Competency Conversations

You will have the opportunity to practice cultural competency conversations using scenarios that reflect cultural misunderstandings and assumptions experienced in various workplace settings. This section emphasizes applying skills to real-world situations to enhance understanding and effective communication across diverse groups.

4. Maintaining Unbiased Assessments and Conversations

This part concludes with a discussion on the importance of avoiding bias in meetings and conversations by using Cultural Competency Conversations. You will receive additional tips, reminders, and best practices to respond effectively when encountering cultural norms, behaviors, or requests that are unknown, unfamiliar, or challenging.

Competencies Acquired

Develop conversations that respect cultural nuances and contribute to stronger relationships, fostering a more inclusive and effective working environment.

Learn to listen, observe, and respond with cultural sensitivity during interactions, enhancing mutual understanding and respect.

Understand and recognize potential biases to avoid them in conversations and work encounters, promoting fairness and inclusivity.

Apply culturally competent conversation techniques proficiently in real-world scenarios, enhancing communication and understanding.

Training Length

2-hours long with an engaging and dynamic instructor

This course  be condensed, combined with other trainings

100% customized to your needs




Self-paced - coming soon!


There are no pre-requisites for this training

Take this training as an independent course, or combine it with others in this series to make it a long -asting learning experience 



Let us know how many people you'd like to train, your location, preferred format, and available time. Pricing varies, and if you're unsure, we can recommend the best options based on our extensive experience.

Cultural Competency Conversations is Right For You if...

You Want to Prevent Cultural Conflicts

You want to prevent conflicts and misunderstandings stemming from differences in values, beliefs, and customs, which may challenge your own perspectives on respect, communication, gender norms, and roles. By understanding and appreciating these differences, you can create a more harmonious and inclusive environment. This awareness helps in fostering respect and reducing potential conflicts.

You Want to Prevent Cultural Shaming & Disrespect

You want to prevent conflicts and unintentional shaming resulting from a lack of self-awareness, humility, and openness towards different cultures. You seek to learn the skills to navigate cultural differences with confidence and find compromises that honor diverse perspectives. This approach helps in creating respectful and constructive interactions.

You want to Deepen Cultural Humility & Empathy

You want to prevent conflicts and judgments arising from cultural differences. You seek to learn and cultivate cultural humility, self-awareness, and openness to foster deeper understanding and connection with individuals from diverse backgrounds. By developing these qualities, you can build stronger, more empathetic relationships.

You Want to address Culturally Questionable Actions Respectfully

You seek to learn and develop skills to interact with new cultural behaviors with confidence and in a non-judgmental way . By understanding and honoring diverse perspectives, you can find compromises and solutions that respect all parties involved when values do not align. This ability is crucial in fostering a collaborative and inclusive environment.

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Bridge Barriers Through Cultural Conversations Today!

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