Thu, Jun 04
|Online Zoom Training
Restorative Conversations - June 4, 2020
A practice-based training infused with techniques to become a better listener when providing support to a colleague, client or student who is going through a hard time.


Time & Location
Jun 04, 2020, 1:00 PM ā 3:30 PM
Online Zoom Training
About The Event
Description:
Knowing what to say, how to say it, and navigate a conversation when someone is upset, needs support, or is really struggling are skills that most of us do not have or have fumbled through in the past. The Restorative Conversations training provides you with both listening and communication techniques to move fluidly through these tough conversations.
Issues Addressed:
⢠Not knowing what to do or how to respond when someone is going through a hard timeĀ
⢠Fear of giving out the wrong adviceĀ
⢠Frustration with colleagues who try to fix your problems without fully understanding your situationĀ
Learning Outcomes:
Communication Doās and Donāts
- Learn how to become a better listener through awareness building, common communication mistakes that disrupt conversations and cause people to become frustrated, distracted and feel misunderstood
Social-Emotional Listening Techniques
- Learn new listening techniques that promote social-emotional awareness, help people feel heard and validated, and allow people to process their underlying emotions and feelings related to an incident/conflictĀ
Restorative Conversation StepsĀ
- Gain confidence in guiding Restorative Conversations by practicing with other participants while experiencing the impact of guiding a person towards their own solutions versus giving them advice that they may not take
Meet Your Trainer:
- Tiffany Hoang
- lea robinson
Tickets
Early Bird
Register and pay early to save. Limited Quantity!
$1.00General Admission
Full Price Ticket - Limited Quantity
$1.00
Total
$0.00