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White Fragility & Dissonance Responses

The White Fragility and Dissonance Responses training teach staff how to identify white fragility responses, explore their origins, and develop effective strategies to interrupt them in the workplace.


The White Fragility And Dissonance Responses Training includes:

  • Learning how to define white fragility to assess what it is and what it is not

  • Understanding the roots of dissonance responses, such as white fragility, and where it originates from

  • Learning the challenges of white fragility, privilege, power, and how it stops anti-racism initiatives from progressing

  • Developing a deep understanding of the devastating impact that unchecked white fragility has on employee relationships, workplace culture, and the interruption of workplace structural and interpersonal racism

  • Learn effective strategies that help staff identify, work through, interrupt, and process white fragility and dissonance responses

Issues Addressed

  • You want to make sure that white fragility responses are not experienced in your workplace

  • You have noticed that when attempting to engage your staff in conversations about racism, there are some very disturbing responses that often stop or redirect the conversation away from racism

  • You want to make sure that your team has the skills and tools needed to interrupt white fragility without having an escalation of incidents and conflicts

  • You want to prevent white fragility and dissonance responses from getting in the way of having difficult conversations about important topics, like workplace racism


Implementation Details & Timeline

The following is a list of task that is included when you purchase this training:

  • Complete contract or PO

    • Our contracts team will work with you to expedite the contract and compliance process so we can start working together as soon as possible

    • We accept POs as well. We have our standard service agreement that we use or we can use your organization's if needed

  • Assign a Training Synergist to support you along your entire journey

    • You will be assigned a training synergist who will be your point person to ensure that the implementation of this training happens smoothly. They will reach out to you and make sure that all of your needs are met

    • Time - Automatically happens the moment you reach out to us

  • Conduct a 60-minute industry & needs assessment

    • Our team will conduct a 60-minute assessment to customize the training based on your organization's needs. This training includes special customizations for municipalities, technology companies, K-12 schools, universities, and medical institutions, and nonprofits

    • Time - 60 minutes

  • Bundling Coaching, Infrastructure, Assessment, or Consulting services with this Training?

    • Our team will help create a plan that outlines which services need to happen first and which milestones will be accomplished along the way

    • We will make sure to keep the planning of services simple and easy to follow

  • Finalize all logistics

    • Your training synergist will create a simple process for your staff to access the training. We use secure Zoom meetings, but can also use WebEx if needed.

    • Time - 30-40 minutes

  • Facilitate Training with customizations

    • Your training synergist will facilitate the training and take notes about any needs that may have arisen that need to be reported back to you

    • Time - 2.5 hours - 3.5 hours depending on customizations and topics

  • Schedule an evaluation and next steps meeting

    • Your training synergist will provide you with the training evaluation results and discuss recommendations and next steps with you

    • Time - 30-minute meeting after the service is delivered

Detail & Timeline

General Training Logistics

Here, you will find general Training logistics that may be customized: 

  • We can host small training with a minimum of 2 participants and a maximum of 35 people. We also offer larger training sizes of 50+ people with additional cost and logistics required.

  • Trainings are between 2.5 and 3.5 hours long on average but can be customized to 1 hour and 90-minute sessions.

    • Reducing the time means that the learning objects and outcomes may change as well. This is all worked out during the assessment process

  • We will send via email any of the follow-up documents that were included or mentioned in the trainings so participants can access them


Let's Get Started!

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